Excelling Quality & Efficiency Measurement Using Metrics Model
Sudhir Patnaik, Group Manager – QA & ES, Intuit Inc – IDC
Anjankumar Nayak, Project Lead – QA, McAfee Software India
Introduction
When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind; it may be the beginning of knowledge, but you have scarcely in your thoughts advanced to the stage of science.
Lord Kelvin, quoted in R. B. Grady and D. L. Caswell,
Software Metrics: Establishing a Company-Wide Program,
The days are gone when creating a metrics program for Test management was a distant dream or a daunting task. Every organization uses a bit of Metrics (in)formally to excel its capability in measuring Quality and Efficiency of its process. Though its measurability that leads finally to predictability, it must be understood that we are not overwhelmed by the flooding of numerical data. Hence it remains an open, as well as, important point to ponder: Are we asking the right questions at the right time to the right people to measure the right things to foretell the future correctly? Read More...
Speaker Profiles
Sudhir Patnaik, Group Manager – QA & ES, Intuit Inc – IDC
Sudhir has over 15 years of experience in academic research, software development and testing. Prior to joining Intuit, he was working at Accelrys Inc. - Bangalore R&D Center of Excellence as Director of Product Testing & Technical Services team responsible for testing of products in the Life Sciences domain. Other companies where he has worked earlier include Misys Healthcare Systems Inc., Tucson, AZ and Siri Technologies, Bangalore. Sudhir has worked in different industry domain areas such as Aerospace, Logistics, Healthcare, Financial Services and Life Sciences involving client/server, legacy and Internet technologies.
His area of experience in testing includes establishing test teams and test labs, developing testing strategies, test metrics, identifying automation opportunities, and management of the test life cycle. He has utilized various automated testing tools and worked on varied and diverse technology platforms. He has published & presented many articles in QAI, SEPG and STeP-IN Conferences in India. Sudhir is a member of Steering Committee in the STeP-IN Forum and is in the Advisory Board of QAGuild.com. He has a Bachelors degree in Electrical Engineering and Master Degree in Electronics & Communication from NIT, Rourkela. Sudhir is an SEI Authorized TSP Coach and Certified SCRUM Master.
Anjankumar Nayak, Project Lead – QA, McAfee Software India
Anjan works as a Project Lead - QA, at McAfee Software India Pvt. Ltd., Bangalore. His team is focused on with standard black box testing practices under a serried of products in Data Protection/Security domain.
He has also worked with Accelrys Software Solutions and was responsible for leading the testing efforts for the Bioinformatics Product line. He has 4+ years of experience in Software Testing and has contributed significantly to the area of test automation (mainly Automation of Regression Testing of the Legacy Application on the GUI as well as commandline interface) in Misys Healthcare Systems, Bangalore (a previous employer) and was actively involved in driving automated testing efforts in Accelrys on both the Client and the Server side. Anjan was also a part of the CMMi Process Improvement group within Accelrys. His other areas of interest include: test environment set-up, Database setup, Installation testing, cross platform testing, strategizing under different test conditions for better results and Process Improvement. He has worked towards improvising and simplifying metrics collection techniques for better understanding at different levels within the organization and has utilized various automated testing tools such as WinRunner, Test Director and SilkTest and has worked on varied platforms including VAX/VMS, SGI/IRIX, HP/Tru64, IBM /AIX, Sun/Solaris, RH/Linux Windows Platforms, and Macintosh.