Defect Management – Prevention and Prediction Using Six Sigma
Conference Plenary at STeP-IN SUMMIT 2010 (February 2010)
ST Suresh Babu, Senior Manager – Testing Services, GSS America InfoTech Ltd.
The success factor for most of the businesses in IT Industry revolves around Effective Management of Risks and Defects. Organizations endeavor to improve the delivery capabilities / excellence of software solutions by continuously monitoring the effectiveness of processes, tools and methods.

