In today's relatively mature IT market, an application service provider (ASP) finds that the road to broadening their service profile passes through the difficult Performance Engineering (PE) terrain. Additionally, (i) customers are increasingly demanding higher levels of product quality in terms of its performance, and (ii) the growing competition seeks to convert this into a source of strength. Unfortunately the ASP finds that navigating this terrain in a way that can meet heightened customer expectations, as well as the increased competition, is somewhat difficult: PE, by its quantitative nature, poses an entry barrier and commodity approaches usually fail.

In this talk, the speakers' will use representative real-life situations to explore the nature of the problem, and discuss state-of-the-art techniques and practices in PE to address them.

Speaker Background
Rajeshwari G is co-founder and director of Performance Engineering Associates. She has a B.E. in Information Science & Technology, and over 12 years of IT industry experience. She has over 25 research papers, many of them published in international conferences and journals such as JavaOne, CMG, QEST and IEEE TOOLS. She holds 1 U.S. patent and has 2 U.S. patents pending. In her previous position at Infosys Technologies Ltd., she was Head, Quality of Service group, where she spearheaded the conceptualization, implementation and deployment of the Infosys PE framework. She also has vast experience consulting with several Fortune 1000 customers in the area of PE & capacity management. Her primary interest in PE lies in detection and modeling of self-similar workloads in HTTP traffic, and using these models to provide fresh perspectives into, and improve the accuracy of, system capacity planning.