Rajiv B Deo
Testing User Interaction Design Maturity of Software Solutions
While business system complexities are increasing, improvements in the end user productivity for any software system are becoming more important than ever. It is no longer enough to deliver the products or software systems that are merely functional or barely usable. Technological excellence alone may not win user acceptance or guarantee marketability, either. The User Experience, or how the user experiences the end product, is the key to acceptance. User Interaction (UI) of the products/solutions/systems needs to be really appealing and desirable.
The paper discusses how we can define the UI Design Maturity and how we can measure it. We address how to quantitatively assess maturity of UI designs and define the process of User-Centric Design to deliver desired level of maturity. We can then measure and verify the maturity of the developed system and correlate the cost of developing usable system to the desired level of UI maturity. Correlating the UI maturity to the cost and how to estimate cost for desired level of maturity, is a topic of separate discussion.
Rajiv B Deo Rajiv has over 20 years of rich experience in almost every facet of information technology business. Rajiv uses his in-depth experiential knowledge in IT as well as in Manufacturing, Finance and Healthcare domains for evolving better quality processes and competitive strategies for higher customer satisfaction.
After completing BTech from IIT, Bombay in 1976, Rajiv chose to do his MTech in Industrial Engineering & Operations Research at IIT Bombay in 1977. Rajiv is also a Certified Information Systems Auditor (CISA) from ISACA USA.
Since 2004, Rajiv and his team at Patni are engaged in a mission to take Software Engineering Practice to the next pragmatic level.